Updated September 2, 2020

For over 100 years, customer satisfaction has been a #1 priority at Avon standing behind every product they offer. 

Avon will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.  

Please note that items marked Final Sale on the website cannot be returned.

If your return is due to an Avon error they will refund your return shipping. Currently they are unable to offer exchanges or issue merchandise credits and free gifts may not be returned for exchange or credit.

Should you have items that are used, broken or if you have return questions you can call at 1-800-500-2866.

Pay Postage at Time of Shipping

If you don’t have the packing slip, please include the full name and address of the person who placed the order and if available also include the date of order and email address.

Pack up your item(s) and select a carrier of your choice. Pay the return postage at the time of shipping and ship to the following address:

AVON
3601 EastPointe Drive
Zanesville, OH 43701

Please allow 7-10 business days for your return to reach us. Upon receipt of your returned merchandise and paperwork, your return will be processed within 5 business days.  

Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.

Why shop the Avon catalog online with an Avon Representative?

If you have gone to the Avon site, you have seen that you can shop with an Avon Representative and Save on your shopping trip online. 

Who doesn’t love that?  

Be sure to register as a customer.  When you do be sure to choose that you want to subscribe to receive promotions and special offers. 

That way you will recieve exclusive online offers you can only get from being registered with an Avon Independent Representative.  

Don’t worry, you can adjust your profile settings to only receive the promotional offers you choose. 

Wide array of products inside the Avon Catalog

Daily Essentials 

Makeup

Skincare

Hair Care

Bath and Body

Fragrance

Jewelry

Fashion

Wellness

Men

Home

Let’s not forget the Avon catalog.  Viewing a catalog page-by-page online from your smartphone, tablet or computer is a great way to shop.  You can easily shop simply by clicking on the product and adding the quantity to your cart.  Don’t worry, you will return to the page you left off on.  

Avon also has a digital catalog that is a bit more interactive with videos.  You can also scroll down a bit to the digital makeover section where you can try on makeup before you purchase it. How fun!! 

Enjoy Free Shipping on all of your orders of $60 or more when you shop Avon online.  As an Avon Independent Representative I will be paying for your shipping charges. 

Just my way of saying thank-you for choosing to shop Avon with me. 

Don’t forget to add your Free catalog/brochure to your order upon checking out.  

If you are a registered customer and are receiving my promotions, you will see a pink dot at the top of the site next to your name.  When there is a pink dot, that means I have a promotional code for you to use upon checking out; so, be sure to register if you haven’t already and watch for the pink dot. 

Thanks for choosing to shop Avon online with me. As an Avon Independent E-Store Representative, I am here to help.  So, be sure to reach out if you need assistance. 

Be sure to subscribe to my newsletter that comes out with every new Avon catalog.  This way, you won’t miss out on any promotional offers, new products or opportunities to win prizes. 

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